E Commerce Need Of Today Business World Bibliography Of Bibliographies

If you cannot find the type of work you need to provide a reference for, please contact your librarian for more help.

Click on the type of work you need to provide a reference for. If you cannot find the type of work you need, please contact your librarian for more help.

Petrie KJ, Mueller JT, Schirmbeck F, Donkin L, Broadbent E, Ellis CJ et al. Effect of providing information about normal test results on patients’ reassurance: randomised controlled trial. British Medical Journal [Online] 2007;334(7589): 352-354. Available from: doi: 10.1136/bmj.39093.464190.55  [Accessed 26th August 2011].

  • Country
  • Name of Act: Name of sovereign (this should be in italics)
  • Chapter number (this should be in italics)
  • Place of publication
  • Publisher
  • Year of publication
  • Great Britain. Climate Change Act 2008: Elizabeth II. Chapter 27 . London: The Stationery Office; 2008.

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Annual report: online

  • Author or organisation
  • Title (this should be in italics)
  • [Online]
  • Year of publication
  • Available from: URL
  • [Date of access]
  • Chevron Corporation. Annual Report. [Online] 2006. Available from: http://www.chevron.com/documents/pdf/annualreport/Chevron2006AnnualReport_full.pdf [Accessed: May 12th 2012].

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Annual report: print

  • Author or organisation
  • Title (this should be in italics)
  • Place of publication (where available)
  • Publisher
  • Year of publication
  • Chevron Corporation. Annual Report. San Ramon, CA: Chevron Corporation, 2006.

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Blog post

  • Author 
  • Title of blog post (if applicable)
  • Title (this should be in italics)
  • Weblog
  • [Online]
  • Available from: URL
  • [Date of access]
  • Goldacre B. Trivial Disputes. Bad Science. Weblog. [Online] Available from: http://www.badscience.net/2008/02/trivial-disputes-2/ [Accessed 19th June 2008].

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Book: chapter in an edited book

  • Author of the chapter
  • Title of chapter followed by, In:
  • Editor (always put (ed.) after the name)
  • Title (this should be in italics)
  • Series title and number (if part of a series)
  • Edition (if not the first edition)
  • Place of publication (if there is more than one place listed, use the first named)
  • Publisher
  • Year of publication
  • Page numbers (use ‘p.’ before single and multiple page numbers)
  • Partridge H, Hallam G. Evidence-based practice and information literacy. In: Lipu S, Williamson K, Lloyd A. (eds.) Exploring methods in information literacy research. Wagga Wagga, Australia: Centre for Information Studies; 2007. p. 149-170.

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Book: in a foreign language

  • Author/Editor (if it is an editor always put (ed.) after the name)
  • Title (this should be in italics)
  • [Title in original language] (this should be in italics)
  • Series title and number (if part of a series)
  • Edition (if not the first edition)
  • Place of publication (if there is more than one place listed, use the first named)
  • Publisher
  • Year of publication
  • García Sánchez JJ. Toponymical atlas of Spain. [Atlas toponímico de España] Madrid: Arco/Libros; 2007.

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Book: accessed on an e-book reader

Please note that the date of publication of the e-book version may differ from the print publication date. Ensure you use the correct date depending on the version of the book you have read and are citing in your work.

  • Author/editor (if it is an editor always put (ed.) after the name)
  • Title (this should be in italics)
  • [E-reader version]
  • Edition (if not the first edition)
  • Place of publication (where available)
  • Publisher
  • (Year of publication)
  • Powrie W. Soil mechanics: concepts and applications. [Kindle version] 2nd ed. London: Taylor and Francis; 2007.
  • Feynman RP, Davies P. The character of physical law. [Sony Reader eBook version]. ePenguin; 2007.

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Book: online / electronic

  • Author/Editor (if it is an editor always put (ed.) after the name)
  • Title (this should be in italics)
  • Series title and number (if part of series)
  • Edition (if not the first edition)
  • [Online]
  • Place of publication (if there is more than one place listed, use the first named)
  • Publisher
  • Year of publication
  • Available from: URL
  • [Date of access]
  • Simons NE, Menzies B, Matthews M. A Short Course in Soil and Rock Slope Engineering. [Online] London: Thomas Telford Publishing; 2001. Available from: http://www.myilibrary.com?ID=93941 [Accessed 18th June 2008].

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Book: print

  • Author/Editor (if it is an editor always put (ed.) after the name)
  • Title (this should be in italics)
  • Series title and number (if part of a series)
  • Edition (if not the first edition)
  • Place of publication (if there is more than one place listed, use the first named)
  • Publisher
  • Year of publication
  • Simons NE, Menzies B, Matthews M. A Short Course in Soil and Rock Slope Engineering. London: Thomas Telford Publishing; 2001.

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Book: translated

  • Author/Editor (if it is an editor always put (ed.) after the name)
  • Title (this should be in italics)
  • Trans followed by the name of the translator
  • Series title and number (if part of a series)
  • Edition (if not the first edition)
  • Place of publication (if there is more than one place listed, use the first named)
  • Publisher
  • Year of publication
  • Aristotle. Physics. Trans Graham DW. Oxford: Clarendon; 1999.

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Brochure / pamphlet / booklet

  • These can often be published by organisations or companies, and may not have individual authors. You can use the corporate author if there is no individual author, and this may also be the publisher’s name.
  • Author/editor (if it is an editor always put (ed.) after the name)
  • Title of brochure/pamphlet (in italics)
  • Series title (if part of a series)
  • Edition (if not the first)
  • Place of publication
  • Publisher
  • Year of publication (if there is no year of publication, use the abbreviation n.d. to indicate no date is available)
  • Imperial College London Library. Citing and referencing guide: Vancouver style. London: Imperial College London; 2010.

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Brochure / pamphlet / booklet

  • Author/Editor (use the corporate author if no individual author or editor is named)
  • CD-ROM

  • CD-ROM title (this should be in italics)
  • [CD-ROM]
  • Place of publication
  • Publisher
  • Year of publication
  • Encyclopaedia Britannica. Britannica 2003. [CD-ROM] Chicago: Encyclopaedia Britannica; 2003.

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Command papers and other official publications [excluding Acts of Parliament]

  • Government department
  • Title (this should be in italics)
  • Paper number
  • Place of publication
  • Publisher
  • Year of publication
  • Department of Health. Choosing Health: making healthier choices easier. CM6374. London: The Stationery Office; 2004.

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Computer program, software or code

  • Author (use the corporate author or research group if no individual author or editor is named)
  • Title of program (this should be in italics)
  • (Version number)
  • [Format type] (computer program, software or code)
  • Place of publication (if available)
  • Name of publisher/distributor (if available)
  • Available from: URL (if online)
  • Year of publication
  • TechSmith. Snagit. (Version 9.1) [Software] TechSmith Corporation. Available from: http://www.techsmith.com/screen-capture.asp. 2008.

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Conference proceeding: individual paper

  • Author
  • Title of conference paper followed by, In:
  • Editor/Organisation (if it is an editor always put (ed.) after the name)
  • Title (this should be in italics)
  • Place of publication
  • Publisher
  • Year of publication
  • Page numbers (use ‘p’ before single and multiple page numbers)
  • Wittke M. Design, construction, supervision and long-term behaviour of tunnels in swelling rock. In: Van Cotthem A., Charlier, R., Thimus, J.-F. and Tshibangu, J.-P. (eds.) Eurock 2006: Multiphysics coupling and long term behaviour in rock mechanics: Proceedings of the International Symposium of the International Society for Rock Mechanics, EUROCK 2006, 9-12 May 2006, Liège, Belgium. London: Taylor & Francis; 2006.p. 211-216.

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Conference proceeding: whole

  • Editor/Organisation (if it is an editor always put (ed.) after the name)
  • Title (this should be in italics)
  • Place of publication
  • Publisher
  • Year of publication
  • Edge BL. Coastal engineering 2000: conference proceedings, July 16-21, 2000, Sydney Convention & Exhibition Centre, Sydney, Australia. Reston, VA: ASCE; 2001.

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Discussion list / forum post

  • Sender
  • Subject of discussion post
  • Title of discussion list or forum (this should be in italics)
  • [Online]
  • Date of discussion post (day month year)
  • Available from: URL of discussion list or forum
  • [Date of access]
  • Kells R. Statistical advice and short courses at Imperial College London. TEACHING-STATISTICS List. [Online] 7th May 2009. Available from: https://www.jiscmail.ac.uk/cgi-bin/webadmin?A0=teaching-statistics [Accessed 19th June 2009].

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DVD

When writing a reference for a multi-media item, you would usually use the title of the TV programme or video recording, or title of the film (whether on DVD or video) as the author. If the title is used as the author, this should be written in italics. You should also include the type of format in the reference, such as Video, DVD, CD, CD-ROM and so on.

  • Title (this should be in italics)
  • [DVD]
  • Place of production or origin (if available)
  • Name of production company/maker
  • Year of production
  • Life on Campus. [DVD] London: Imperial College London. 2006.

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Email: personal communication

  • Personal emails should be referenced as personal communication, unless you have permission from the sender and receiver to include their details in your reference list.
  • Name of sender
  • Email sent to
  • Name of receiver
  • Date, month and year of communication
  • Harrison R. Email sent to Mimi Weiss Johnson. 10th June 2009.

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Email: public communication

  • Use the discussion list / forum post layout for emails which are publicly available, that is posted to a discussion list, group or forum.

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Equation

You should provide a reference to the work in which you found the equation. Use the examples in this list to identify the appropriate layout depending on the type of work you need to reference. Your in-text citation should include the page number on which the equation appears (unless in an online publication without page numbers).

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Equipment operating manual

  • Author (use the company name if no individual author or editor is named)
  • Title (this should be in italics)
  • Version number
  • Place of publication
  • Publisher
  • Date of publication
  • Hirst Magnetic Instruments Ltd. GM07/GM08 Gaussmeter Operating Manual. Version 2.0. Falmouth: Hirst Magnetic Instruments Ltd; no date.

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Film

  • Title of film (this should be in italics)
  • [Film]
  • Directed by: Director’s name
  • Place of production
  • Name of production company
  • Year of production
  • An Inconvenient Truth. [Film] Directed by: Davis Guggenheim. USA: Lawrence Bender Productions; 2006.

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Financial data from an online database (for share price or financial instrument figures)

The example below is for data taken from Datastream for which there is no URL: use Datastream as the URL information. For data taken from online databases for which there is a URL, make sure this is included.

  • Name of publishing organisation
  • Title of extract from database
  • Database title (in italics)
  • [Online]
  • Year of publication or last update
  • Available from: URL
  • [Date of access]
  • Thomson Reuters. British Airways Share Price 01/01/2000 to 30/12/2009. DataStream. [Online] 2010. Available from: DataStream [Accessed: 22nd June 2010].

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Financial report from an online database (for company financial accounts, e.g. profit and loss account)

  • Name of publishing organisation
  • Title of report or extract from database
  • Database title (in italics)
  • [Online]
  • Year of publication or last update
  • Available from: URL
  • [Date of access]
  • Bureau Van Dijk. British Airways PLC company report. FAME. [Online] 2010. Available from: http://fame.bvdep.com [Accessed: 22nd June 2010].

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Image / illustration / figure / diagram / table / photograph published in a book

You should provide an in-text citation for any images, illustrations, photographs, diagrams, tables or figures that you reproduce in your work, and provide a full reference as with any other type of work.

In-text citation:

  • Table illustrating checklist of information for common sources (Pears and Shields, 2008:p.22).
  • Pears, R. and Shields, G. (2008) Cite them right: the essential referencing guide. 3rd ed. Durham, Pear Tree Books.

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Image / illustration / figure / diagram / table / photograph published in a journal

You should provide an in-text citation for any images, illustrations, photographs, diagrams, tables or figures that you reproduce in your work, and provide a full reference as with any other type of work.

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Interview: personal

  • Name of person interviewed
  • Interviewed by: Name of interviewer
  • Date of interview
  • Day A. Interviewed by: Jones L. 4th June 2009.

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Journal article: preprint

It is likely you will find articles available online before they have been submitted to the peer review procedure and published in a journal. These articles are preprints and may be placed in an online repository or on a publisher’s website (but not in a specific journal issue).

  • Author/s
  • Title of journal article
  • Submitted to/To be published in (if this information is with the article)
  • Title of journal (in italics)
  • Name of repository (in italics)
  • [Preprint]
  • Year of writing
  • Available from: URL (if available)
  • [Date of access]
  • Silas P, Yates JR, Haynes PD. Density-functional investigation of the rhombohedral to simple cubic phase transition of arsenic. To be published in Physical Review B. Arxiv. [Preprint] 2008. Available from: http://arxiv.org/abs/0810.1692. [Accessed: 23rd July 2010]

Note: there will not be volume, issue or page numbers assigned to preprint articles.

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Journal article: postprint / in press

If a journal article has been submitted to the peer review procedure and accepted for publication, but is not yet published in a specific journal issue, this is a postprint. These articles can be referred to as being ‘In press’. You should be able to work out what type of article you have found using the information provided with the article.

Journal publishers now assign DOIs to articles before they are published in a specific journal issue, so you can use the DOI provided for postprint / in press articles. This will ensure that the correct link for the article remains when it is moved to a specific journal issue.

If you read a print journal article not yet published in a journal issue, follow the layout below, ignoring the online information required.

  • Author/s
  • Title of journal article
  • Title of journal (this should be in italics)
  • [Postprint/In press: Online]
  • Year of writing
  • Available from: URL or DOI
  • [Date of access]
  • Akyol Z, Ice P, Garrison R, Mitchell R. The relationship
  • between course socio-epistemological orientations and student perceptions of community of inquiry. The Internet and Higher Education. [In press: Online] 2009. Available from: doi:10.1016/j.iheduc.2009.12.002 [Accessed:  4th January 2010]

Note: there will not be volume, issue or page numbers assigned to postprint / in press articles. 

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Journal article: online / electronic

If an electronic journal article has a DOI (digital object identifier), you can use this instead of the URL. The DOI is a permanent identifier provided by publishers so that the article can always be found online. Your tutor or lecturer may ask you to include the DOI, not a direct URL, in your written references.

To find the DOI, when you read an article online, check the article details as you will usually find the DOI at the start of the article. For more help, contact your liaison librarian.

If you read the article in a full-text database service, such as Factiva or EBSCO, and do not have a DOI or direct URL to the article you should use the database URL.

  • Author
  • Title of journal article
  • Title of journal (this should be in italics)
  • [Online]
  • Year of publication
  • Volume number
  • (Issue number)
  • Page numbers of the article
  • Available from: URL or DOI
  • [Date of access]
  • Arrami M and Garner H. A tale of two citations. Nature [Online] 2008;451(7177): 397-399. Available from: http://www.nature.com/nature/journal/v451/n7177/full/451397a.html [Accessed 20th January 2008].
    or
    Wang F, Maidment G, Missenden J and Tozer R. The novel use of phase change materials in refrigeration plant. Part 1: Experimental investigation. Applied Thermal Engineering. [Online] 2007;27(17-18): 2893-2901. Available from: doi:10.1016/j.applthermaleng.2005.06.011 [Accessed 14th July 2008].
    or
    Read B. Anti-cheating crusader vexes some professors. Chronicle of Higher Education. [Online] 2008; 54(25). Available from: http://global.factiva.com/ [Accessed 18th June 2009].

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Journal article: print

  • Author
  • Title of journal article
  • Title of journal (this should be in italics)
  • Year of publication
  • Volume number
  • (Issue number)
  • Page numbers of the article
  • Chhibber PK, Majumdar SK. Foreign ownership and profitability: Property rights, control, and the performance of firms in Indian industry. Journal of Law & Economics 1999;42(1): 209-238.

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Lecture / presentation

  • Name of lecturer/presenter
  • Title of lecture/presentation (this should be in italics)
  • [Lecture/Presentation]
  • Title of module/degree course (if appropriate)
  • Name of institution or location
  • Date of lecture/presentation
  • Wagner G. Structural and functional studies of protein interactions in gene expression. [Lecture] Imperial College London.12th December 2006.

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Map: online

Online maps may originate from an online map service, such as Google Maps, or from Digimap, the online Ordnance survey mapping tool.

  • Map author or originator (online maps may not have an author, but you can use the map publisher’s name as a corporate author)
  • Title of map
  • Sheet number, or tile (if available)
  • Scale (if available)
  • Title of online source (in italics)
  • [Online]
  • Available from: URL
  • [Date of access]
  • Streetmap.Imperial College London and surrounding area. Streetmap. [Online] Available from: http://www.streetmap.co.uk/newmap.srf?x=526500&y=179400&z=0&sv=526500,179400&st=OSGrid&lu=N&tl=~&ar=y&bi=~&mapp=newmap.srf&searchp=newsearch.srf [Accessed: 23rd July 2010].
    or
    Tele Atlas. Imperial College London and surrounding area. Google Maps. [Online] Available from: http://maps.google.co.uk/maps?f=q&source=s_q&hl=en&geocode=&q=south+kensington&sll=53.800651,-4.064941&sspn=18.304449,39.506836&ie=UTF8&hq=&hnear=South+Kensington,+Greater+London,+United+Kingdom&ll=51.494423,-0.177155&spn=0.009392,0.01929&z=16 [Accessed: 23rd July 2010].

Note: Google Maps use data produced by Tele Atlas. If you reproduce any map in your work, you must label and cite it as you would with any other type of image [link to image].

If you have used Digimap, or another mapping tool, to generate a map, and then add/subtract data layers, you must still provide information about where the original map data is from.

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Map: print

  • Author (usually the organisation responsible for publishing the map)
  • Title (this should be in italics)
  • Scale
  • Place of publication
  • Publisher
  • Year of publication
  • British Geological Survey. South London, 270. 1: 50 000. London: BGS; 1998.

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Market survey report: online / electronic

  • Author (use the corporate author or research group if no individual author or editor is named)
  • Report title (this should be in italics)
  • [Online]
  • Edition (if not the first edition)
  • Place of publication
  • Publisher
  • Available from: URL
  • [Date of access]
  • Year of publication (include month if available and if not part of the title)
  • Mintel. Small Green Cars and Alternative Fuels - UK - December 2009. [Online] Available from: http://oxygen.mintel.com/ [Accessed 5th January 2010]. 2009.
  • Datamonitor. Energy Industry Profile: Global. [Online] Available from: http://web.ebscohost.com/ [Accessed: 5th January 2010]. March 2009.

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Market survey report: print

  • Author (use the corporate author or research group if no individual author or editor is named)
  • Report title (this should be in italics)
  • Edition (if not the first edition)
  • Place of publication
  • Publisher
  • Year of publication (include month if available and if not part of the title)
  • Mintel. Home Utility Suppliers - UK - September 2009. London: Mintel International Group; 2009.

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Newspaper article: online

  • Author (if the article has no author, use the name of the newspaper)
  • Title of article
  • Title of newspaper (this should be in italics)
  • [Online]
  • Day, month and year of publication
  • Page numbers of the article (if available, use ‘p.’ before a single and multiple page numbers)
  • Available from: URL
  • [Date of access]
  • Pagnamenta R. Energy adviser puts forward powerful case for hydrogen. The Times. [Online] May 24 2008. Available from: http://business.timesonline.co.uk/tol/business/industry_sectors/natural_resources/article3994594.ece [Accessed 2nd July 2008].

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Newspaper article: print

  • Author (if the article has no author, use the name of the newspaper)
  • Title of article
  • Title of newspaper (this should be in italics)
  • Day, month and year of publication
  • Page numbers of the article (use ‘p’ before single and multiple page numbers)
  • Macalister T. Green energy is the modern gold rush. The Guardian. Wednesday July 2 2008:p.27.

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Online documents and publications (not covered by other examples in this list)

If you cannot find a suitable example in this list for a work published online in PDF, Word, HTML or an equivalent format, you can use the following layout. You may find the book or report layouts will be suitable.

  • Author/Editor (if it is an editor always put (ed.) after the name; use the corporate author if no individual author or editor is named)
  • Title of publication (this should be in italics)
  • [Online]
  • Place of publication (if provided on the publication)
  • Publisher (if provided on the publication)
  • Year of publication
  • Available from: URL
  • [Date of access]
  • Conway G. Grantham Institute for Climate Change, Discussion paper no 1: The science of climate change in Africa: impacts and adaptation. [Online] London: Imperial College London; 2009. Available from: http://workspace.imperial.ac.uk/climatechange/public/pdfs/discussion_papers/Grantham_Institue_-_The_science_of_climate_change_in_Africa.pdf [Accessed: 14th June 2010].
  • It is also acceptable to indicate the document’s original format, particularly as this will help your reader to locate the correct document on a web page.
  • DEFRA. Municipal waste statistics 2008-09: Excel tables showing summary estimates. [Online: Excel spreadsheet] 2009. Available from: http://www.defra.gov.uk/evidence/statistics/environment/wastats/bulletin09.htm [Accessed: 10th May 2010].

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Patent

  • Author
  • Title (this should be in italics)
  • Patent number
  • (Patent)
  • Year of publication
  • Landini, L. & Chielini, E. Water soluble and biodegradable self airproof tight closing bag. CN101045489 (Patent) 2007.

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Personal communication

  • Name of practitioner
  • Occupation
  • Personal communication
  • Date when the information was provided
  • Law J. Engineering consultant. Personal communication. 26th March 2004.

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Photograph: online (not in a published work)

You should provide an in-text citation for any images, illustrations, photographs, diagrams, tables or figures that you reproduce in your work, and provide a full reference as with any other type of work.

  • Name of photographer
  • Title of photograph (in italics)
  • [Online]
  • Year of publication
  • Available from: URL
  • [Date of access]
  • Leverton N. King’s Cross station. [Online] 2000. Available from: http://www.geograph.org.uk/photo/3776 [Accessed: 15th June 2010].

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Podcast

  • Title (this should be in italics)
  • Podcast
  • [Online]
  • Available from: URL
  • [Date of access]
  • Nature Podcast. Podcast. [Online] Available from: http://www.nature.com/nature/podcast/index.html [Accessed 17th July 2008].

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Radio programme / broadcast

  • Title of programme/broadcast (this should be in italics)
  • Title of episode (if part of a series)
  • Name of broadcaster
  • Date of broadcast
  • Today. BBC Radio 4. 5th January 2010.
    Or
    In Our Time. Genetics. BBC Radio 4. 13th December 2001.

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Report

  • Author/Editor (if it is an editor always put (ed.) after the name)
  • Title (this should be in italics)
  • Organisation
  • Report number: (this should be followed by the actula number in figures)
  • Year of publication
  • Leatherwood S. Whales, dolphins, and porpoises of the western North
  • Atlantic. U.S. Dept. of Commerce. Report number: 63, 2001.

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Standard

  • Name of Standard Body/Institution
  • Standard number
  • Title (this should be in italics)
  • Place of publication
  • Publisher
  • Year of publication
  • British Standards Institution. BS 5950-8:2003. Structural use of steelwork in building: code of practice for fire resistant design. London: BSI; 2003.

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Statutory Instrument

  • Title (this should be in italics)
  • SI followed by the number of the Statutory Instrument
  • Place of publication
  • Publisher
  • Year of publication
  • The Public Contract Regulations 2006. SI 2006/5. London: The Stationery Office; 2006.

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Television programme / broadcast

  • Title of programme/broadcast (this should be in italics)
  • Title of episode (if part of a series)
  • Name of broadcaster
  • Date of broadcast
  • Question Time. BBC One. 26th November 2009.
    or
    Doctor Who. Blink. BBC One. 9th June 2007.

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Television programme / broadcast: episode in a series

  • Title of episode
  • Title of programme/broadcast (this should be in italics)
  • Name of broadcaster
  • Date of broadcast
  • Blink. Doctor Who. BBC One. 9th June 2007.

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Television programme / broadcast: online

Television programmes can now be viewed on a number of media players provided by broadcasting companies such as BBC iPlayer, ITVplayer, Channel 4 On Demand and so on.

Episodes can also be posted elsewhere online such as on YouTube. If you have viewed a television programme online, make sure you use the correct attribution, that is, the corporate author or name of broadcaster, wherever possible. Copyright, including distribution rights, and authorship will belong, in the majority of cases, to the programme maker, not the person posting the video online.

  • Title of episode (if title of episode is not known, use the title of the programme series)
  • Title of programme/broadcast (this should be in italics)
  • Name of broadcaster
  • [Online]
  • Day, month and year of broadcast
  • Available from: URL
  • [Date of access]
  • Deep Earth. How Earth made us. BBC Two. [Online] Tuesday 19th January 2010. Available from: http://www.bbc.co.uk/iplayer/episode/b00qbvyc/How_Earth_Made_Us_Deep_Earth/ [Accessed: 9th November 2010].

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Thesis (final written work by PhD postgraduate students, dissertations, project reports, discourses and essays by any student)

  • Author
  • Title (this should be in italics)
  • Type of thesis
  • Academic institution
  • Year of publication
  • Leckenby RJ. Dynamic characterisation and fluid flow modelling of fractured reservoirs. PhD thesis. Imperial College London; 2005.

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Video

When writing a reference for a multi-media item, you would usually use the title of the TV programme or video recording, or title of the film (whether on DVD or video) as the author. If the title is used as the author, this should be written in italics. You should also include the type of format in the reference, such as Video, DVD, CD, CD-ROM and so on.

  • Title (this should be in italics)
  • [Video]
  • Place of production
  • Name of production company
  • Year of production
  • The blue planet, vol. 3. [Video] London: BBC; 2001

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Video: YouTube

  • Name of person who uploaded the video (this could be a YouTube username, not a full name)
  • Title of video (in italics)
  • [Video]
  • Year the video was uploaded
  • Available from: URL
  • [Date of access]
  • Speakfirst. Presentation skills: How to improve your presentations. [Video] 2009. Available from: http://www.youtube.com/watch?v=bt8YFCveNpY&feature=related [Accessed 5th November 2010].

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Webpage / website

  • Author/Editor (use the corporate author if no individual author or editor is named)
  • Title (this should be in italics)
  • [Online]
  • Available from: URL
  • [Date of access]
  • European Space Agency. ESA: Missions, Earth Observation: ENVISAT. [Online]. Available from: http://envisat.esa.int/ [Accessed 3rd July 2008].

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Adams, F. G. 2003. The E-Business Revolution and The New Economy: E-conomics After the Dot-Com Crash. South-Western Educational Publishing.

Adjei, M. T., C. H. Noble and S. M. Noble. 2012. Enhancing relationships with customers through online brand communities. MIT Sloan Management Review (Summer): 22-24.

Afterman, A. B. 2015. The issue of cyber risk disclosures. The CPA Journal (November): 52-64.

Akçura, M. T., Z. D. Ozdemir and M. S. Rahman. 2015. Online intermediary as a channel for selling quality-differentiated services. Decision Sciences 46(1): 37-62.

Anandalingam, G. and S. Raghavan. 2005. Introduction to the special issue on electronic markets. Management Science (March): 315. (JSTOR link).

Anderson, P. and E. Anderson. 2002. The new e-commerce intermediaries. MIT Sloan Management Review (Summer): 53-62.

Anthony, J. H., W. Choi and S. Grabski. 2006. Market reaction to e-commerce impairments evidenced by website outages. International Journal of Accounting Information Systems 7(2): 60-78.

Anthony, J. H., W. Choi and S. V. Grabski. 2006. Market reaction to e-commerce impairments evidenced by website outages authors' response. International Journal of Accounting Information Systems 7(2): 87-90.

Aral, S. 2014. The problem with online ratings. MIT Sloan Management Review (Winter): 47-52.

Arnold, V. 2006. Behavioral research opportunities: Understanding the impact of enterprise systems. International Journal of Accounting Information Systems 7(1): 7-17.

Bagby, J. W. 2003. Cyberlaw Handbook for E-Commerce (Cyperlaw Handbook for E Commerce). South-Western Educational Publishing.

Bahmanziari, T., M. D. Odom and J. C. Ugrin. 2009. An experimental evaluation of the effects of internal and external e-Assurance on initial trust formation in B2C e-commerce. International Journal of Accounting Information Systems 10(3): 152-170.

Bakos, Y. and C. Dellarocas. 2011. Cooperation without enforcement? A comparative analysis of litigation and online reputation as quality assurance mechanisms. Management Science (November): 1944-1962.

Bannan, K. J. 2001. Analyze this! Where did they come from what did they do how long did they stay have they come here before what did they like what did they hate? PC Magazine. (November 27): 133-136, 138, 140,142. (Review of various software that analyzes web site data including: Funnel Web Analyzer 4.0, NetTracker 5.0, 123LogAnalyzer, Sawmill 6, WebTrends Log Analyzer, HitBox Professional, SuperStats Professional, and WebTrends Live 2).

Bapna, R., P. Goes and A. Gupta. 2005. Pricing and allocation for quality-differentiated online services. Management Science (July): 1141-1150. (JSTOR link).

Barua, A., P. Konana, A. B. Whinston and F. Yin. 2001. Driving e-business excellence. MIT Sloan Management Review (Fall): 36-44.

Basu, A. and S. Muylle. 2007. How to plan e-business initiatives in established companies. MIT Sloan Management Review (Fall): 28-36.

Bell, D. R., C. Jeonghye and L. Lodish. 2012. What matters most in internet retailing. MIT Sloan Management Review (Fall): 27-33.

Bernoff, J. and C. Li. 2008. Harnessing the power of the oh-so-social web. MIT Sloan Management Review (Spring): 36-42.

Bertini, M., L Wathieu, B. P. Sigman and M. I. Norton. 2012. Do social deal sites really work? Harvard Business Review (May): 139-143.

Betts, M. 2001. Turning browsers into buyers. MIT Sloan Management Review (Winter): 8-9.

Boona, B. 2000. Moving your business online. Strategic Finance (February): 28-32.

Boritz, J. E. and W. G. No. 2011. E-commerce and privacy: Exploring what we know and opportunities for future discovery. Journal of Information Systems (Fall): 11-45.

Caldwell, L. G. 2002. The Fast Track to Profit: An Insider's Guide to Exploiting the World's Best Internet Technologies. Prentice Hall.

Campbell, C., G. Ray and W. A. Muhanna. 2005. Search and collusion in electronic markets. Management Science (March): 497-507. (JSTOR link).

Carnaghan, C. 2002. Discussion of Holistic, continuous assurance integration: e-business opportunities and challenges. Journal of Information Systems (Spring Supplement): 25-27.

Carpenter, P. 2000. Ebrands: Building an Internet Business at Breakneck Speed. Harvard Business School Press.

Carr, N. G., Editor. 2001. Digital Enterprise: How to Reshape Your Business For a Connected World. Harvard Business School Press.

Castelluccio, M. 2017. Technology workbook: The silk road to the dark web. Strategic Finance (July): 55-56.

Chen, Y. A., L. R. Ingraham and J. G. Jenkins. 2001. Creating value through e-commerce. Strategic Finance (January): 44-49.

Cheung, C. M. K., G. W. W. Chan and M. Limayem. 2005. A critical review of online consumer behavior. Journal of Electronic Commerce in Organizations 3(4): 1-19.

Choi, J., D. R. Bell and L. M. Lodish. 2012. Traditional and IS-enabled customer acquisition on the internet. Management Science (April): 754-769.

Chuang, H. H., G. Lu, D. X. Peng and G. R. Heim. 2014. Impact of value-added service features in e-retailing processes: An econometric analysis of web site functions. Decision Sciences 45(6): 1159-1186.

Clyman, J. 2002. Content management: From chaos to control. PC Magazine (September 17): 125-133.

Collier, J. E. and C. C. Bienstock. 2006. How do customers judge quality in an e-tailer? MIT Sloan Management Review (Fall): 35-40.

Cook, S. 2008. The contribution revolution: Letting volunteers build your business. Harvard Business Review (October): 60-69.

Cooper, R. and R. Slagmulder. 2003. Interorganizational costing, Part 1. Cost Management (September/October): 14-21. (Summary).

Cooper, R. and R. Slagmulder. 2003. Interorganizational costing, Part 2. Cost Management (November/December): 12-24. ( Summary).

Cormier, K. A. 1999. Netstorming: Website development strategies. Strategic Finance (May): 64-67.

Costa, D. 2002. Internet business: CRM on a shoestring. PC Magazine (August): ibiz 1, 3-6. (Discussion of customer relationship management (CRM) software).

Costa, D. Internet business: Identity crisis: Digital IDs will grease the wheels of commerce, but privacy advocates are keeping a watchful eye. PC Magazine (October 15): ibiz 1, 3-6.

Coulter, J. M. and T. J. Vogel. 2004. Pets.com, Inc.: Assessing financial performance and risks in the e-commerce industry. Issues in Accounting Education (November): 567-582.

Coupey, E. 2004. Digital Business: Concepts and Strategies (2nd Edition). Prentice Hall.

Cox, R. 2001. Online and on the money: We crunch the numbers on web-based accounting services - and help you decide if it's time to move your books to the web. PC Magazine (February 20): 144-152.

Cronin, M. J. 2000. Unchained Value: The New Logic of Digital Business. Harvard Business School Press.

Cucuzza, T. G. and J. Cherian. 2001. The internet and e-business: Trends and implications for the finance function. Journal of Cost Management (May/June): 5-14.

Daigle, R. J. 2004. Discussion of: SportsStuff.com: A case study of XML technologies, e-business processes, and accounting information systems. Journal of Information Systems (Fall): 75-77.

Dalton, D. 1999. Is e-business for you? Strategic Finance (March): 74-77.

David, J. S. 2003. Discussion of Information transfer among internet firms: The case of hacker attacks. Journal of Information Systems (Fall): 83-86.

Deak, E. J. 2004. Economics of E-Commerce and the Internet With Economic Applications Card. South-Western Educational Publishing.

Deise, M. V., C. Nowikow, P. King and A. Wright. 2000. Executive's Guide to E-Business: From Tactics To Strategy. John Wiley andamp; Sons.

Dellarocas, C. 2006. Strategic manipulation of internet opinion forums: Implications for consumers and firms. Management Science (October): 1577-1593. (JSTOR link).

Demers, E. and B. Lev. 2001. A rude awakening: Internet shakeout in 2000. Review of Accounting Studies 6(2-3): 331-359.

Drew, J. 2012. Managing cybersecurity risks. Journal of Accountancy (August): 44-48.

Drew, J. 2017. The single factor of most concern in the cloud. Journal of Accountancy (June): 52-54, 56, 58, 60.

Druehl, C. T. and E. L. Porteus. 2010. Strategic product/service innovations of an online firm. Decision Sciences 41(3): 595-622.

Earl, M. and B. Khan. 2001. E-commerce is changing the face of IT. MIT Sloan Management Review (Fall): 64-72.

Eisenmann, C., P. Gullestrup, R. L. Nolan and P. R. Stephenson. 2009. When hackers turn to blackmail. Harvard Business Review (October): 39-48.

Epstein, M. J. 2000. Organizing your business for the internet evolution. Strategic Finance (July): 56-60.

Epstein, M. J. 2005. Implementing successful e-commerce initiatives. Strategic Finance (March): 22-29.

Erickson, M. 2002. Discussion of managerial actions, stock returns, and earnings: The case of business-to-business internet firms. Studies on Accounting, Entrepreneurship and E-Commerce. Journal of Accounting Research (May): 557-560. (JSTOR link).

Ettredge, M. L. and V. J. Richardson. 2003. Information transfer among internet firms: The case of hacker attacks. Journal of Information Systems (Fall): 71-82.

Fan, M., J. Stallaert, S. Srinivasan and A. Whinston. 2002. Electronic Commerce and the Revolution in Financial Markets. South-Western Educational Publishing.

Feeny, D. 2001. Making business sense of the e-opportunity. MIT Sloan Management Review (Winter): 41-51.

Ferguson, C., F. Finn and J. Hall. 2005. Electronic commerce investments, the resource-based view of the firm, and firm market value. International Journal of Accounting Information Systems 6(1): 5-29.

Ferguson, C., F. Finn, J. Hall and M. Pinnuck. 2010. Speculation and e-commerce: The long and the short of IT. International Journal of Accounting Information Systems 11(2): 79-104.

Ferguson, D. M., C. N. Hill and J. V. Hansen. 1990. Electronic data interchange: Foundations and survey evidence on current use. Journal of Information Systems (Spring): 81-91.

Fisman, R. and M. Luca. 2016. Fixing discrimination in online marketplaces: Airbnb, Uber, and others are facing the unintended consequences of their platforms' design choices. Harvard Business Review (December): 88-95.

Fitzgerald, M. 2016. Will the internet of trees be the next game changer? MIT Sloan Management Review (Spring): 113-117.

Floyd, M. 2001. Internet solutions for web designers and builders: Turn XML into HTML. PC Magazine (June 12): ip1-2, 4, 6.

Floyd, M. 2002. XML exposed. PC Magazine (June 30): 132-140.

Forman, C. 2005. The corporate digital divide: Determinants of internet adoption. Management Science (April): 641-654. (JSTOR link).

Fuhrman, A. 2002. Your e-banking future. Strategic Finance (April): 24-29.

Gavet, M. 2014. How we did it... The CEO of Ozon on building an e-commerce giant in a cash-only economy. Harvard Business Review (July/August): 38-41.

Geber, M. E. 1995. The E-Myth Revisited: Why Most Small Businesses Don't Work and What to Do About It. Harperbusiness.

Geerts, G. L. and C. E. White Jr. 2004. SportsStuff.com: A case study on XML technologies, e-business processes, and accounting information systems. Journal of Information Systems (Fall): 61-73.

Gordon, L. A. and M. P. Loeb. 2001. Distinguishing between direct and indirect costs is crucial for internet companies. Management Accounting Quarterly (Summer): 12-17. (Summary).

Gordon, S. and P. Mulligan. 2002. Delivering personal financial services electronically. Strategic Finance (June): 44-49.

Gosline, R. R., J. Lee and G. Urban. 2017. The power of consumer stories in digital marketing: New research finds that sharing consumers' positive stories about a brand can be a highly effective online marketing strategy. MIT Sloan Management Review (Summer): 10-13.

Grannan, P. P. 1997. Electronic commerce today; financial EDI solutions for tomorrow. Management Accounting (November): 38-41.

Granot, D. and G. Sošiand#263;. 2005. Formation of alliances in internet-based supply exchanges. Management Science (January): 92-105. (JSTOR link).

Greenstein, M. M. and A. W. Ray. 2002. Holistic, continuous assurance integration: e-business opportunities and challenges. Journal of Information Systems (Spring Supplement): 1-20.

Greenstein, M. M. and A. W. Ray. 2002. Reply to discussions of Holistic, continuous assurance integration: e-business opportunities and challenges. Journal of Information Systems (Spring Supplement): 29-32.

Groomer, S. M. and U. S. Murthy. 2003. Monitoring high-volume on-line transaction processing systems using a continuous sampling approach. International Journal of Auditing (Spring) 7: 3-19.

Guo, H., H. K. Cheng and S. Bandyopadhyay. 2012. Net neutrality, broadband market coverage, and innovation at the edge. Decision Sciences 43(1): 141-172.

Guo, H., S. Marston and Y. Chen. 2015. Push or pull? Design of content delivery systems. Decision Sciences 46(5): 937-960.

Hagiu, A. and D. B. Yoffie. 2009. What's your Google strategy? Harvard Business Review (April): 74-81.

Hagiu, A. and S. Rothman. 2016. Network effects aren't enough: The hidden traps in building an online marketplace. Harvard Business Review (April): 64-71.

Hansen, M. T. and M. S. Deimler. 2001. Cutting costs while improving morale with B2E management. MIT Sloan Management Review (Fall): 96-100. (Three facets of B2E (Business-to-employee) management: Online business processes, online people management and online community services).

Harvard Business Review. 2012. It keeps growing... and growing. Harvard Business Review (October): 32-33. (Projected growth in internet use).

Häubl, G. and K. B. Murray. 2006. Double agents. MIT Sloan Management Review (Spring): 8-12.

Hayne, S. C., H. Wang and L. Wang. 2015. Modeling reputation as a time-series: Evaluating the risk of purchase decisions on eBay. Decision Sciences 46(6): 1077-1107.

Healy, P. M. 2003. Discussion of privacy in e-commerce: Development of reporting standards, disclosure, and assurance services in an unregulated market. Journal of Accounting Research (May-The Effects of Regulation (Including Taxation) on Financial Reporting and Disclosure): 311-315. (JSTOR link).

Hoffman, D. L. and T. P. Novak. 2000. How to acquire customers on the web. Harvard Business Review (May-June): 179-180, 183-188.

Holt, D. 2016. Branding in the age of social media. Harvard Business Review (March): 40-50. (Crowdculture).

Holzwarth, M., C. Janiszewski and M. M. Neumann. 2006. The influence of avatars on online consumer shopping behavior. Journal of Marketing 70(4): 19-36.

Hornyak, S. 1999. The big e-payback. Management Accounting (February): 22-26. (E-procurement).

Ingram, R. W. and D. L. Lunsford. 2003. Developing an e-commerce system using active server pages. Journal of Information Systems (Spring): 135-156.

Institute of Management Accountants. 2000. Understanding and Implementing E-Commerce. Institute of Management Accountants.

IP Security: Counting the Cost - How Network Level Encryption Impacts the Performance Windows 2000-based Client/Server Systems. 2001. MarketResearch.com.

Ivancevich, S. H. and G. W. Joseph. 2001. Zacha Technology corporation: Internal control assurance service reporting issues in an e-commerce environment. Issues in Accounting Education (August): 473-483.

Jamal, K., M. Maier and S. Sunder. 2003. Privacy in e-commerce: Development of reporting standards, disclosure, and assurance services in an unregulated market. Journal of Accounting Research (May-The Effects of Regulation (Including Taxation) on Financial Reporting and Disclosure): 285-309. (JSTOR link).

Jamal, K., M. Maier and S. Sunder. 2005. Enforced standards versus evolution by general acceptance: A comparative study of e-commerce privacy disclosure and practice in the United States and the United Kingdom. Journal of Accounting Research (March): 73-96. (JSTOR link).

Jeffers, P. I. and B. R. Nault. 2011. Why competition from a multi-channel e-tailer does not always benefit consumers*. Decision Sciences 42(1): 69-91.

Jeffery, S. 1999. The power of B2B e-commerce. Strategic Finance (September): 22-26.

Jendry, R. 2000. BaanERP Business Solutions: Foundations for E-Commerce: Your Guide to Success in the Changing World of Information Technology. Baan Business Solutions.

Jenkins, S. 2007. Web Design: The L Line, The Express Line to Learning. Wiley.

Jepson, B. 2001. Internet solutions for web designers and builders professional: It takes a database. PC Magazine (July): ip1-2, 4.

Johnson, E. C. 2002. Discussion of Holistic, continuous assurance integration: e-business opportunities and challenges. Journal of Information Systems (Spring Supplement): 21-24.

Johnson, P. F. and R. D. Klassen. 2005. E-procurement. MIT Sloan Management Review (Winter): 7-10.

Kane, G. C., D. Palmer, A. N. Phillips and D. Kiron. 2015. Is your business ready for the digital future? MIT Sloan Management Review (Summer): 37-44.

Kane, G. C., D. Palmer, A. Nguyen Phillips, D. Kiron and N. Buckley. 2016. Aligning the organization for its digital future. MIT Sloan Management Review (Fall): 1-28.

Kane, G. C., D. Palmer, A. N. Phillips, D. Kiron and N. Buckley. 2017. Achieving digital maturity. MIT Sloan Management Review (Fall): 1-29.

Kanter, R. M. 2001. Evolve! : Succeeding in the Digital Culture of Tomorrow. Harvard Business School Press.

Kaplan, A. M. and M. Haenlein. 2009. Consumers, companies, and virtual social worlds: A qualitative analysis of Second Life. Advances in Consumer Research (36): 873.

Kaplan, S. E. and R. J. Nieschwietz. 2003. A web assurance services model of trust for B2C e-commerce. International Journal of Accounting Information Systems 4(2): 95-114.

Karake-Shalhoub, Z. 2002. Trust and Loyalty in Electronic Commerce: An Agency Theory Perspective. Quorum Books.

Kasap, N., B. T. Sivrikaya and D. Delen. 2013. Optimal pricing strategies for capacity leasing based on time and volume usage in telecommunication networks. Decision Sciences 44(1): 161-191.

Kavenes, J. and A. Basu. 2006. Design of robust business-to-business electronic marketplaces with guaranteed privacy. Management Science (November): 1721-1736. (JSTOR link).

Keating, E. K., T. Z. Lys and R. P. Magee. 2003. Internet downturn: Finding valuation factors in Spring 2000. Journal of Accounting and Economics (January): 189-236.

King, A. M. 1999. What is the value of your website? Strategic Finance (March): 48-51.

King, A. M. 2001. The cost manager and the internet. Journal of Cost Management (May/June): 15-17.

Klamm, B. K. and J. M. Zuber. 2012. Sales and use taxes for e-commerce transactions: Examining court decisions and pending legislation. The CPA Journal (November): 42-47.

Kleindl, B. 2003. Strategic Electronic Marketing: Managing E-Business, 2e. South-Western Educational Publishing.

Knapp, M. 2003. E-Commerce: Real Issues and Cases. South-Western Educational Publishing.

Kogan, A., E. F. Sudit and M. A. Vasarhelyi. 1997. Management accounting in the era of electronic commerce. Management Accounting (September): 26, 28-30.

Kohavi, R. and S. Thomke. 2017. The surprising power of online experiments: Getting the most out of A/B and other controlled tests. Harvard Business Review (September/October): 74-82. ("In an A/B test the experimenter sets up two experiences: "A", the control, is usually the current system considered the "champion," and "B," the treatment, is a modification that attempts to improve something - the "challenger."").

Kohavi, R., L. Mason, R. Parekh and Z. Zheng. 2004. Lessons and challenges from mining retail e-commerce data. Machine Learning 57 (1-2): 83-113.

Koufteros, X., C. Droge, G. Heim, N. Massad and S. K. Vickery. 2014. Encounter satisfaction in e-tailing: Are the relationships of order fulfillment service quality with its antecedents and consequences moderated by historical satisfaction? Decision Sciences 45(1): 5-48.

Kovar, S. E. 2002. Discussion of An experimental examination of alternative forms of web assurance for business-to-consumer e-commerce. Journal of Information Systems (Spring Supplement): 59-63.

Krumwiede, K. R., M. R. Swain and K. D. Stocks. 2003. 10 ways e-business reduce costs. Strategic Finance (July): 24-29.

Lala, V., V. Arnold, S. G. Sutton and L. Guan. 2002. The impact of relative information quality of e-commerce assurance seals on Internet purchasing behavior. International Journal of Accounting Information Systems 3(4): 237-253.

Laseter, T. M., E. Rabinovich, K. K. Boyer and M. J. Rungtusanatham. 2007. 3 critical issues in internet retailing. MIT Sloan Management Review (Spring): 58-64.

Laudon, K. C. and C. G. Traver. 2010. E-Commerce 2011, 7th edition. Prentice Hall.

Lawrence, B., D. F. Jennings and B. E. Reynolds. 2003. E-Distribution. South-Western Educational Publishing.

Lawson, R. 1998. Achieving andquot;netandquot; results. Management Accounting (January): 51-54. (Related to the internet and intranets).

Lawson-Body, A. and M. Limayem. 2001. Electronic commerce: The impact of web site characteristics on the link between relationship marketing and customer loyalty. Sciences de Gestion 5(6).

Lawson-Body, A. and M. Limayem. 2004. The impact of customer relationship management on customer loyalty: The moderating role of web site characteristics. Journal of Computer Mediated Communication 9(4).

Lee, H. L. and S. Whang. 2001. Winning the last mile of e-commerce. MIT Sloan Management Review (Summer): 54-62.

Lee, S. and I. Han. 2000. The impact of organizational contexts on EDI controls. International Journal of Accounting Information Systems 1(3): 153-177.

LeRouge, C. 2000. 21st century technology issues. Strategic Finance (January): 55-60.

LeRouge, C. 2000. From brick to clicks: How to lay the foundations. Strategic Finance (December): 26-33, 36. (Launching a successful e-commerce initiative).

LeRouge, C. and A. Picard. 2000. A blueprint for bricks and clicks. Strategic Finance (November): 26-31, 33-35. (Implementing e-commerce strategies).

Levin, C. 2002. Internet business: Pulling it all together. PC Magazine (February 26): ibiz 1, 3-5, 7. (Discussion of application integration, e.g., integration of enterprise resource planning, inventory database, E-procurement, and customer relationship management).

Levinsohn, A. 2001. The wild, wired world of e-finance. Strategic Finance (April): 26-32.

Lewellen, J. 2003. Discussion of “The Internet downturn: Finding valuation factors in Spring 2000”. Journal of Accounting and Economics (January): 237-247.

Li, D., P. Y. K. Chau and F. Lai. 2010. Market orientation, ownership type, and e-business assimilation: Evidence from Chinese firms. Decision Sciences 41(1): 115-145.

Li, Y. and J. Jhang-Li. 2013. Analyzing the integration of WiMAX and Wi-Fi services: Bandwidth sharing and channel collaboration. Decision Sciences 44(6): 1059-1090.

Lim, W. M. 2014. Understanding the influence on online flow elements on hedonic and utilitarian online shopping experiences: A case of online group buying. Journal of Information Systems (Fall): 287-306.

Limayem, M. and N. Chabchoub. 1999. Factors affecting internet usage in Canadian organizations. Systemes d'information et Management 3(1): 29-56.

Limayem, M., F. Bergeron and A. Richard. 1997. IT Usage: Objective measures versus subjective measures. Systemes d'information et Management 1(2): 51-69.

Limayem, M., M. Khalifa and A. Frini. 2000. What makes consumers buy from internet? A longitudinal study of online shopping. IEEE Transactions on Systems, Man, and Cybernetics - Part A. 30(4): 421-432.

Lin, P. 2016. What CPAs need to know about mobile business analytics. The CPA Journal (May): 24-31.

Liu, B. 2007 and 2010. Web Data Mining: Exploring Hyperlinks, Contents, and Usage Data. Springer.

Maltz, E. and V. Chiappetta. 2002. Maximizing value in the digital world. MIT Sloan Management Review (Spring): 77-84.

Mangelsdorf, M. E. 2007. Beyond enterprise 2.0. MIT Sloan Management Review (Spring): 50-55.

Mangelsdorf, M. E. 2007. How secure is the internet? MIT Sloan Management Review (Spring): 56-57.

Manly, T. S., R. J. Walsh and C. A. McKnight. 2005. Measurement of earnings, taxes and e-commerce: The case of Calypso Communication. Global Perspectives on Accounting Education (2): 1-10.

Mann, R. J. 2008. Electronic Commerce. Aspen Publishers.

Markov, Z. and D. T. Larose. 2007. Data Mining the Web: Uncovering Patterns in Web Content, Structure, and Usage. Wiley-Interscience.

Martin, J. R. Not dated. What is data mining? Management And Accounting Web. https://maaw.info/DataMining.htm

Mauldin, E. and V. Arunachalam. 2002. An experimental examination of alternative forms of web assurance for business-to-consumer e-commerce. Journal of Information Systems (Spring Supplement): 33-54.

Mauldin, E. and V. Arunachalam. 2002. Reply to discussions of An experimental examination of alternative forms of web assurance for business-to-consumer e-commerce. Journal of Information Systems (Spring Supplement): 65-67.

Mauldin, E. G., A. I. Nicolaou and S. E. Kovar. 2006. The influence of scope and timing of reliability assurance in B2B e-commerce. International Journal of Accounting Information Systems 7(2): 115-129.

McCreary, L. 2008. What was privacy? Harvard Business Review (October): 123-131.

McCue, S. 2004. Building E-Commerce Strategies: From Farce to Force. South-Western Educational Publishing.

McGuire, B. L. 2000. What your business should know about internet security. Strategic Finance (November): 50-54.

McKie, S. 2001. E-Business Best Practices: Leveraging Technology for Business Advantage. John Wiley andamp; Sons.

Memp, P. 2006. Avatar-based marketing. Harvard Business Review (June): 48-57.

Mensah, N. and L. Velocci. 2006. Market reaction to e-commerce impairments evidenced by website outages: Discussant comments. International Journal of Accounting Information Systems 7(2): 82-86.

Mikitani, H. 2013. Rakuten's CEO on humanizing e-commerce. Harvard Business Review (November): 47-50.

Miller, D. 2001. Rod Hoover: Royal andamp; SunAlliance sheds light on e-business and the state of insurance. Strategic Finance (March): 44-47.

Mishler, C. 2015. The future of the internet of things. Strategic Finance (November): 62-63.

Mistry, J. J. 2004. Comparison of the balanced scorecard perspectives for ecommerce companies. The Journal of Cost Analysis & Management 6(2): 79-99.

MIT Sloan Management Review. 2013. Optimizing your digital business model. MIT Sloan Management Review (Spring): 71-78.

Mohan, S., F. M. Alam, J. W. Fowler, M. Gopalakrishnan and A. Printezis. 2014. Capacity planning and allocation for web-based applications. Decision Sciences 45(3): 535-567.

Monahan, S. J. 2002. Discussion of The value relevance of revenue for internet firms: Does reporting grossed-up or barter revenue make a difference? Studies on Accounting, Entrepreneurship and E-Commerce. Journal of Accounting Research (May): 479-484. (JSTOR link).

Mooney, J. L. and W. D. Pittman. 1996. A guide to electronic commerce. Management Accounting (September): 43-47.

Mouchawar, R. 2017. Souq.com's CEO on building an e-commerce powerhouse in the Middle East: Winning trust in regions where payments are made in cash. Harvard Business Review (September/October): 35-38.

Murthy, U. S. 2004. An analysis of the effects of continuous monitoring controls on ecommerce system performance. Journal of Information Systems (Fall): 29-47.

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